Frequently Asked Questions

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Managing the Care Circle

When the system is first set up The Loved One is able to invite people to their Care Circle using an email address. The invited person will receive an email invitation. They MUST click on the "ACCEPT" button in the email to be added to the Care Circle.

A Care Circle is a group of family and friends or neighbors that wish to be informed that the Loved One is OK. In some instances users have requested their local police department or vet be a member of the Care Circle.

YES - At any time the Loved One may edit (add or remove) people in their Care Circle by logging in to their account and selecting "Manage Care Circle".

Only the Loved One can add a new Care Circle Member to their account. Please contact our customer service team if you need additional assistance adding more members.

As a Care Circle Member, you may set these options from your Iamfine account.

The following are the default settings

On a MISSED check-in

  • Email (you will always get this email. There is no option to turn this off)
  • Text (optional)
  • Call (optional)

On a successful check-in

  • Email (default is turned on. You may turn these off)
  • Text (optional)

To turn on Text and Call options, please log in to your Care Circle account after accepting the Care Circle invitation.

YES - Login to your Care Circle account on the Iamfine site to modify your alert preferences or even remove yourself from a Care Circle.

From here you may turn on Text and Call alerts when your Loved One misses their check-in call.

YES. You can be in multiple Care Circles with only one account.

Iamfine also supports group management of multiple users. Please refer to our Professional Care Givers solution.